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CSR Tips and Tricks

Place for informative posts written by official CSRs.

If you click the YOU tab and then the green button on the top left of the hud it should prompt you to load a web page, If you have your viewer set to load web links in the Secondlife Web Browser this could cause issues and you wont be able to download your spread sheets this way. So it is always best to Load URLS with a external Browser such as Firefox, Opera, Chrome, ext.

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Masquerade Ball's picture

TIPS AND TRICKS

This has been put together by the wonderful CSRs of Malevay Studios. We all hope this will answer some daily questions. If there is anything that you think we should add, just contact us. thank you and hope you enjoy your meeroo experience.

1-THE "AWAITING" NEST

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Darieth Lerner's picture

Top 10 Ticket Tips!!

One of the banes of the Support System, is a CSR having to flag your ticket as “Needs More Info”, which puts your ticket on hold until you can update it, slowing down the usually speedy process of getting things resolved.

Below are the - TOP 10 TIPS - that the CSR staff came up with to help you avoid the dreaded “NMI”, as well as other common ticket issues that will help us Help You!

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