So just a random question...with all the issues happening as of late I'm wondering which is better.

If you have multiple roos/nests with the same issue...is it better to do one ticket per issue and list all the id numbers in the info or do a separate ticket for each nest/roo? I certainly don't want to bog down the CSRs with multiple tickets if it's better to consolidate into one since it's many individual roos/nests but the same issue

Any thoughts?

PS. I'm sure MS will have everything up and running with all the little fluff balls returned asap. Patience was never a virtue I had before but I'm starting to learn it...somewhat lol