What's going on please?

I saw someone's roos starving in a market. So I IM'd them as I always try to do.

They IM'd me back and said they can't find food. I sent them LMs to Roo and Twas. He said he couldn't get in to Roo it was gone. And Twas store was gone too.

I thought maybe the LM didn't work or it was a joke. So I tried both and...

Could not teleport to Roo at all.

Teleported to Twas and the entire store is gone.

What's going on please?

Meanwhile I'm trying to figure out how to give this poor guy a spare bowl of food...