I did the BETA but last week I didn't get a Clover meeroo

I opened a ticket and some hours later a csr contacted me inworld and told me I didn't press the save-button in my account, so they could not know, that I did BETA.

I pressed this button and nothing happened. One day later I opened a new ticket, to ask for the Clover. This ticket was closed within 10 minutes and nothing happened again.

Sorry, I got new Meeroos during the BETA so I was a known BETA tester and I don't think it is very nice to close a ticket without any comment!

I know, this Clover was a present but I am a little bit disappointed :-(