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Just wanted to drop Thanks to Masquerade and Shadow, they always have been very fast, professional and friendly when resolving my issues, and they always check back with me after to make sure all was ok.

I honestly can't ask for better service, CSR's are great and fast when comes to take care of our very loved roos.

Thanks guys for everything :D

Caterina Sforza (GirlieP Resident)

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I had a roo go missing and submitted a ticket yesterday. Wasn't even an hour before I received an IM from Masquerade Ball telling me she had returned my missing roo and even posting me the link to the stump she had returned her too (much appreciated as I have around 30 homes lol).

Once again, I must commend Masquerade for her prompt, friendly, courteous and amazing service. :)

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MelitaMeeroo's picture

Meeroo Broomstick

Just to say that I am wearing a witch dress and hat with my Meeroo broomstick and getting compliments on the costume in world. It's also fun to fly around on. =)

Once I figured out that I should hit the FLY button haha. Until then I kept wondering why I was creeping along so slowly!

I encourage others to buy it if they think they want it at all since in a few days it won't be for sale at Roo any more. And it's really cute and resizeable. I got the one with the black coat meeroo on it.

I might've gotten the winecoat too for a spare I don't know. Lol

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Cash Smithson's picture

Trait passing

I think trait passing should be turned up a notch when it comes to ears, tails, heads, and hair. Reason for me saying this is because most players don't utilize it overall an it gets washed down an ignored lots of times. You may see it here an there. For the cost of time sake it can be adjusted to help more variety in the system as a whole. Of course its possible but time wise I don't find it worthwhile.

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melah carter's picture

Awesome CSR

I know lots of people like to complain and dont always compliment. I just wanted to thank the CSR that helped me, Kenziek. Very patiently helping me when I had access issues (all my fault).If all of your CSRs are this wonderful, then I must applaud you for providing us their services. Thank you again Kenziek.

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I filed a ticket about a missing meeroo, and less than 10 min later, I had my roo back! We have only had to file tickets a few times, but we have always had Great Customer Service! I just wanted to say thank you to Masquerade Ball, for helping us! And doing so in such a timely fashion!!

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Chilali's picture

Utterly Grateful

This is to Ms. Allison,

Thank you so much for taking my grumpily worded NC the other day and taking care of that annoyance that had been the source to have grumpified me so readily yesterday.

I sincerely appreciate that you didn't take offense at my wording of the issue and that you kindly understood my motivation.

You're another class act in my book and have added another notch up on my Malevay Respect Totem.

Thanks again!

:D

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darlingevie's picture

thank you

Just like to say thank you for the stutue that was given out to all the people who entered the holloween comp, i love mine ;)

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Sarkany Shuffle's picture

Generation

i need help that i can see the Generation from a meeroo,i had look here,but need help from a German person,is here a person who is german and can help me? =)

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Tad Carlucci's picture

In rebuttal

Catherine's claim of no religious undertone is both true and untrue. It's true in that she did not intentionally set out with a particular secular attitude. It's untrue because all such stories ultimately tell the same struggle between opposing moral systems. It's also untrue because it's almost impossible not to let one's upbringing, social norms, and personal philosophies effect such stories. This is not to say she's actually wrong; but that she had some pre-existing ideas which color both her writing and her opinion of it's deeper meanings.

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